About Us

a_RUTA-DE-LAS-aWe are a company where our biggest commitment is to generate feelings of happiness and satisfaction at the moment of ordering or receiving flowers from RosesandSmiles.com. Think about it: when you make a decision to send roses it’s because you have a high expectation that the receivers will be happy with your present, you want them to really appreciate your kindness, you want them to share the same feelings you’re transmitting with flowers, you want to make them smile! If those are some of your reasons, then we’re the perfect fit, the perfect partner to accomplish your desire. How do we do it? First of all being absolutely honest in our business management, respectful at the maximum with our customers’ expectations and with a commercial offer where quality and fair prices are our best cover letter. Our value proposition is with no doubt, to satisfy the highest expectations of our customers.

Ours is a truly “farm direct” business model. It is not a simple commercial slogan pretending to attract new customers. Our company is based in Miami-USA and our operations are in Ecuador at the farms, where we cut the flowers at the precise moment you place your order and set a delivery date. Unlike other operations, we can prove it: just check the labels in your flower boxes and you’ll verify the real origin of your order, plus the UPS tracking number that you will receive showing the path followed.

We assume this commitment with absolute seriousness. Our more than 20 years of experience in the production and trade of flowers has taught us a lot, of course we’ve done mistakes among the way, but our spirit of continuous improvement has pushed us always ahead. We are ready to offer you and your beloved ones the best from our experience with a “boutique store” full with products and flowers with supreme and differentiated quality. The volume of our operations allow us to be very strict and careful at the moment of selecting and packaging your roses. The concept is quality, not quantity!

We strongly know what is going on in the flower business and the way that flowers are being sold. There is a huge lack of quality, consistency of freshness, poor shelf life among other factors that contribute to customer dissatisfaction. We are doing different things in order to get different results. With our flowers, thousands of smiles and total satisfaction are 100% guarantee, and if not, will give your money back.

Sincerely, the RosesandSmiles.com team based in USA and Ecuador!